Terms & Conditions

1. About JAAGAR

JAAGAR is a Himalayan wellness brand inspired by traditional Himalayan wisdom, natural living, and conscious wellness.

Our products are created to support a mindful and balanced lifestyle. JAAGAR does not promote exaggerated, misleading, or unsubstantiated wellness claims.

2. Use of Our Website

You agree to use the JAAGAR website only for lawful purposes.

You must not:

• Use the website for any fraudulent or unlawful activity.
• Attempt to gain unauthorized access to our website, servers, or systems.
• Copy, reproduce, modify, or distribute website content without our written permission.
• Interfere with the proper functioning or security of the website.
• Use automated systems or methods to collect information from the website without authorization.

JAAGAR reserves the right to restrict or terminate access to the website if these Terms & Conditions are violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, pricing, and other information displayed on our website are accurate and up to date.

However, actual product packaging, colour, appearance, or labelling may vary slightly from images displayed online.

JAAGAR reserves the right to correct errors, update product information, and modify product specifications when necessary.

4. Wellness & Product Disclaimer

JAAGAR products are intended to support general wellness and a healthy lifestyle.

Information provided on our website, social media channels, product pages, blogs, or other JAAGAR communications is for general informational and educational purposes only.

Such information should not be considered medical advice, diagnosis, or treatment.

Customers should carefully read product labels, ingredients, usage instructions, warnings, and other information before using any product.

If you have specific health concerns, allergies, are pregnant or breastfeeding, are taking medication, or have any medical condition, consult a qualified healthcare professional before using wellness products or supplements.

5. Account Registration

Certain features of our website may require you to create an account.

You are responsible for:

• Providing accurate and complete information.
• Maintaining the confidentiality of your account credentials.
• Keeping your account information updated.
• All activities carried out through your account.

Please notify us immediately if you believe your account has been accessed without authorization.

6. Orders

When you place an order through the JAAGAR website, you are making an offer to purchase the selected products.

An order is considered accepted once JAAGAR confirms the order.

We reserve the right to refuse, cancel, or limit an order in circumstances including:

• Product availability issues
• Pricing or listing errors
• Suspected fraudulent activity
• Incorrect customer or shipping information
• Unusual or excessive order quantities
• Other circumstances that may affect our ability to fulfil the order

If we cancel an order after payment has been received, the eligible amount will be refunded to the original payment method.

7. Pricing & Payments

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, or other fees will be displayed during the checkout process where applicable.

JAAGAR may change product prices at any time without prior notice. Any price change will not affect an order that has already been confirmed, except where required to correct an obvious pricing or technical error.

Payments may be processed through third-party payment providers. JAAGAR does not store sensitive payment information such as complete card details on its own servers.

8. Shipping & Delivery

We aim to process and dispatch orders within the timelines communicated on the website.

Delivery timelines may vary depending on the destination, courier service, weather, public holidays, unforeseen circumstances, or other factors beyond our reasonable control.

Once an order has been handed over to the delivery partner, delivery may be subject to the courier's operational timelines.

Customers are responsible for providing accurate delivery information.

JAAGAR is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

9. Cancellation, Returns & Refunds

Order cancellations, returns, replacements, and refunds are governed by our Refund & Cancellation Policy.

Please review that policy before placing an order.

JAAGAR reserves the right to verify refund or replacement requests before approving them.

10. Intellectual Property

All content available on the JAAGAR website, including but not limited to:

• Brand name and logo
• Product names
• Text and written content
• Product photographs
• Graphics and illustrations
• Website design
• Videos
• Icons and visual elements
• Other original materials

is owned by or licensed to JAAGAR and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially use our content without prior written permission from JAAGAR.

11. User-Generated Content

If you submit reviews, photographs, testimonials, comments, or other content to JAAGAR, you grant JAAGAR permission to use, reproduce, display, and publish that content for legitimate business, marketing, and communication purposes.

You represent that the content you submit:

• Is your own or you have permission to use it.
• Does not infringe another person's intellectual property or privacy rights.
• Does not contain unlawful, defamatory, abusive, or misleading material.

JAAGAR reserves the right to remove content that violates these requirements.

12. Third-Party Links & Services

Our website may contain links to third-party websites, services, payment providers, delivery partners, or other external platforms.

JAAGAR does not control and is not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Your use of third-party services is subject to their respective terms and policies.

13. Website Availability

We aim to keep the JAAGAR website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

The website may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our reasonable control.

14. Limitation of Liability

To the maximum extent permitted by applicable law, JAAGAR shall not be liable for indirect, incidental, consequential, or special losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify and hold JAAGAR, its owners, employees, affiliates, and representatives harmless from claims, losses, liabilities, damages, and expenses arising from:

• Your violation of these Terms & Conditions.
• Your misuse of the website or products.
• Your violation of applicable laws or regulations.
• Your infringement of the rights of another person or entity.

16. Privacy

Your use of the JAAGAR website is also subject to our Privacy Policy.

We may collect and process information in accordance with our Privacy Policy and applicable laws.

17. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

18. Changes to These Terms

JAAGAR may update or modify these Terms & Conditions from time to time.

Any changes will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us: