Refund & Cancellation Policy

1. Order Cancellation

You may request cancellation of your order before it has been shipped.

To request a cancellation, please contact us as soon as possible at support@jaagar.com with your order number.

Once an order has been shipped, it cannot be cancelled.

If your cancellation request is accepted, the eligible amount will be refunded to the original payment method used for the purchase.

2. Refunds

JAAGAR accepts refund requests in the following situations:

• The product received is damaged during transit.
• The product received is defective or incorrect.
• The product received is missing from the order.
• The product received does not match the product ordered.

For damaged, defective, or incorrect products, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Order number
• Clear photographs/videos of the product and packaging
• A brief description of the issue

Our team will review the request and, where applicable, arrange a replacement or refund.

3. Products Not Eligible for Refund

For hygiene, safety, and quality reasons, we generally do not accept returns or refunds for products that have been:

• Opened or used
• Damaged after delivery due to improper handling or storage
• Returned without prior approval from JAAGAR
• Purchased from an unauthorized seller or third-party source

Change-of-mind returns may not be accepted once an order has been shipped.

4. Damaged Products

If your package arrives visibly damaged, please take photographs of the package before opening it.

If the product inside is damaged, contact us within 48 hours of delivery with photographs/videos showing the damage.

Our team will assess the claim and provide the appropriate resolution.

5. Incorrect or Missing Products

If you receive an incorrect product or an item is missing from your order, please notify us within 48 hours of delivery.

After verification, JAAGAR may provide a replacement or refund for the affected item.

6. Refund Processing

Once your refund request has been approved, the refund will be initiated to the original payment method.

The time taken for the amount to reflect in your account may vary depending on your bank, card issuer, payment gateway, or other payment provider.

JAAGAR is not responsible for delays caused by third-party financial institutions or payment providers.

7. Shipping Charges

Shipping charges, where applicable, may be non-refundable unless the refund is due to an error on our part, such as:

• Incorrect product shipped
• Damaged product received
• Defective product received
• Missing product from the order

8. How to Request a Refund or Cancellation

Please contact our customer support team at:

9. Policy Changes

JAAGAR reserves the right to update or modify this Refund & Cancellation Policy from time to time.

Any changes will be published on this page with the updated Last Updated date.

10. Contact Us

For any questions regarding refunds, cancellations, or your order, please contact: