Shipping & Delivery Policy

1. Order Processing

Orders are generally processed within 1–2 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive shipping confirmation and tracking details, where available.

2. Delivery Timeline

Estimated delivery time within India is generally 3–7 business days after dispatch.

Delivery timelines may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Regional restrictions
• Unforeseen logistical circumstances

Remote and certain serviceable areas may require additional delivery time.

The delivery timelines provided are estimates and are not guaranteed delivery dates.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any applicable free-shipping offers will be subject to the terms mentioned on the website or during the relevant promotional period.

4. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through email, SMS, WhatsApp, or other available communication channels.

You can use the tracking information provided to check the status of your shipment with the respective delivery partner.

Please allow some time for tracking information to become active after dispatching.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Full name
• House/flat number
• Street/locality
• City
• State
• PIN code
• Valid contact number

JAAGAR will not be responsible for delivery delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.

6. Delivery Attempts

Our delivery partner may make multiple attempts to deliver your order.

If delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the customer refuses or fails to accept the shipment, the order may be returned to JAAGAR.

Any re-shipping may be subject to additional shipping charges.

7. Delayed Deliveries

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control.

These may include:

• Severe weather
• Natural disasters
• Transportation disruptions
• Public holidays
• Strikes
• Government restrictions
• Courier-related delays
• High-volume periods
• Other unforeseen circumstances

If your order is significantly delayed, please contact us at support@jaagar.com with your order number.

8. Damaged or Tampered Packages

Please inspect your package at the time of delivery.

If the package appears damaged, tampered with, or opened, please take photographs/videos of the package before opening it and contact JAAGAR as soon as possible.

For products damaged during transit, please refer to our Refund & Cancellation Policy for the applicable process.

9. Missing or Incorrect Products

If you receive an incorrect product or an item missing from your order, please contact us within 48 hours of delivery.

Please provide your order number along with clear photographs/videos of the package and products received.

Our team will review the issue and provide an appropriate resolution.

10. Undelivered or Returned Shipments

If an order is returned to JAAGAR because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other reasons attributable to the customer, we may contact you regarding re-shipping.

Additional shipping charges may apply for re-shipping of the order.

11. Cash on Delivery

If Cash on Delivery (COD) is available for your location, additional terms or charges may apply and will be displayed during checkout.

JAAGAR reserves the right to restrict COD availability for certain products, locations, or orders.

12. International Shipping

Unless specifically stated otherwise on the website, JAAGAR currently ships within India only.

If international shipping becomes available in the future, the applicable shipping charges, delivery timelines, customs duties, taxes, and other requirements will be communicated separately.

13. Contact Us

For questions regarding your shipment or delivery, please contact: